Terms and Conditions 

Effective Date: Oct 2024

Welcome to Azambo! Please read these Terms and Conditions carefully before using our services or mobile application. By accessing or using Azambo, you agree to comply with and be bound by these terms. 

1. Introduction 

Azambo provides on-demand home services, connecting users with skilled professionals. By using our platform, you agree to these Terms and Conditions, which govern the relationship between Azambo, service providers, and users. 

2. User Responsibilities 

- Users must provide accurate information during booking. 

- Payments must be made through the authorized channels in the app or platform. 

- Users agree to treat service professionals with respect and ensure a safe environment during service. 

3. Service Provider Responsibilities 

- Service providers are responsible for arriving on time and delivering services as described. 

- They must communicate any changes or delays promptly through the platform. 

- Service quality issues must be reported immediately to Azambo for resolution.

4. Cancellations and Refunds 

- Cancellations can be made within the time frame specified in the booking details. 

- Refunds will be processed based on the cancellation policy applicable to the specific service. 

- In the event of no-shows or service disruptions, contact Azambo at [email protected] for support. 

5. Limitation of Liability 

- Azambo acts as a platform to connect users and service providers; we are not responsible for the actions or omissions of service providers. 

- We are not liable for damages arising from service delays, cancellations, or unsatisfactory service outcomes.  

6. Intellectual Property 

- All content on the Azambo platform, including text, graphics, and logos, is the property of Azambo. Unauthorized use or reproduction is prohibited. 

7. Privacy Policy 

- By using our platform, you agree to our collection and use of your information as outlined in our Privacy Policy. 

8. Amendments 

- Azambo reserves the right to update or modify these Terms and Conditions at any time. Users will be notified of significant changes.  

9. Contact Us 

For any inquiries or support, please contact us at: 

Email: [email protected] 

By continuing to use Azambo, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.