Effective Date: Oct 2024

At Azambo, your privacy is a top priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, website, or mobile application. By using Azambo, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal and non-personal information to enhance your experience:

• Personal Information: Name, contact details, address, and payment information
• Non-Personal Information: Device information, browser type, and usage data
• Location Data: For service bookings and to connect you with nearby service providers

2. How We Use Your Information

We use your data to:

• Process bookings and payments
• Connect you with relevant service providers
• Improve our services and platform functionality
• Send notifications about service updates and offers
• Provide customer support and resolve disputes

3. Sharing Your Information

We share your information only in the following cases:

• With service providers to fulfill your bookings
• With third-party payment gateways to process transactions securely
• When required by law or to protect the rights and safety of users and Azambo

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. However, no system can be 100% secure, and we cannot guarantee absolute data security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather usage data. You can control or disable cookies through your browser settings.

6. Your Data Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your personal information
• Opt-out of marketing communications at any time

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your personal data as long as necessary to provide services or comply with legal obligations. Upon request, we will delete your data unless it is needed for legal or operational purposes.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and recommend reviewing their policies separately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Significant changes will be communicated to users.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]

By using Azambo, you agree to the collection and use of information as outlined in this Privacy Policy.